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● Listerhill Credit Union · 2024
Banking that doesn't feel like banking.
A full digital re-platform for Listerhill — member journeys, product pages, branch tools, and a content engine that meets the credit union's voice.
StrategyDesignDevelopmentPlatformsFinance
02Problem
Members couldn't find what they came for. The team couldn't ship without engineering.
03Approach
Card-sorting + content audit; a member journey designed around the four life moments that matter; a CMS that lets the marketing team ship on their own.
04Outcome
Member self-service complete-rates up on every primary journey. Marketing team independent on 80%+ of edits.
—Selected frames
—Selected stack
- Next.js
- Sanity
- Plaid
- Auth0
- AWS
every primary journey
Self-service uplift
2024
Year
Could yours be next?
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